Privacy Policy
WHO WE ARE
Our website address is: www.torquayvillage.com.au
This website is owned and operated by Bristol Properties Pty Ltd and Torquay Village.
DISCLAIMER
By using this site, you agree to the this Privacy Policy. This Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on this website.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. This Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third party websites that may be linked to this website.
We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular information that is capable of identifying an individual (“personal information”). This Privacy Policy governs the manner in which your personal information, obtained through this website, will be dealt with. This Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.
WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT
NEWSLETTER SUBSCRIPTION
If you complete the Email Form for Newsletter Subscription your email address will be added to our Newsletter list. We will send you promotional information with regular updates on events and special offers from Torquay Village Shopping Centre. Your personal information may be held in secured offshore databases managed and administered on behalf of Torquay Village. If you no long wish to receive promotional information from Torquay Village, you may advise us of your wish and unsubscribe at any time.
CONTACT FORMS
When you complete a contact form we will collect your full name, email address and phone number. We use this information to respond to your enquiry. Your details are not added to a database and you will not receive any promotional material.
COOKIES
We may use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access.
This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.
EMBEDDED CONTENT FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
WHO WE SHARE YOUR DATA WITH
HOW LONG WE RETAIN YOUR DATA
If you complete the email subscription form we will retain your email address in our database until you unsubscribe.
WHAT RIGHTS YOU HAVE OVER YOUR DATA
If you have completed an email subscription, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
WHERE WE SEND YOUR DATA
Your personal information may be held in secured offshore databases managed and administered on behalf of Torquay Village.
YOUR CONTACT INFORMATION
Your contact information is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
ADDITIONAL INFORMATION
HOW WE PROTECT YOUR DATA
We strive to ensure the security, integrity and privacy of personal information submitted to our website, and review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Your personal information may be held in secured offshore databases managed and administered on behalf of Torquay Village. We use MailChimp as our preferred method of data storage and administration. You can view how they protect customer data at this link: https://mailchimp.com/about/security/
WHAT DATA BREACH PROCEDURES WE HAVE IN PLACE
Should we have a data breach, you will be advised as soon as practically possible. We will tell you when it happened, the data compromised and provide recommendations on steps that individuals should take in response to the data breach. We will notify and work with government officials as required. We will update login details and passwords with the relevant database/software companies and follow their advice to ensure future data safety.
WHAT THIRD PARTIES WE RECEIVE DATA FROM
We don’t receive any data from third parties. The only way we can receive your data is if you opt in to our email subscription.
WHAT AUTOMATED DECISION MAKING AND/OR PROFILING WE DO WITH USER DATA
The only decisions we make with your data is how often to send emails and the best time to send them. No additional profiling takes place.
PROBLEMS OR QUESTIONS
If we become aware of any ongoing concerns or problems with our website, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us through the contact form or [email protected] .
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website; http://www.privacy.gov.au/.